“Experience is simply the name we give our mistakes.” Oscar Wilde
It takes immense strength and humility to acknowledge and apologize for a mistake made when people are depending on you.
A humble apology given with sincerity, dignity, and grace reinforces your commitment to excellence by demonstrating self-accountability.
An honest apology given with an open heart for correction is a clear demonstration of how much you value others and your relationship with them.
Tina Watkins Quaye 